“Denise, there’s a call on line 1 for you. He wouldn’t give me his name and said ‘you’d know what he was calling about’.” “Can’t you see I have my Do Not Disturb light on?” I replied. “Tell whoever it is I’m busy and I’ll call him back later.” My assistant responded that the caller said he would hold until I was...
INTEGRITY AT WORK … Do Your People Care? No, REALLY, Care? For two days, I’ve been trying to catch a little stray dog in my neighborhood without success. I’ve enlisted neighbors and tried to engage passing motorists to help as this scraggly little brown dog would dart away from me toward the traffic on a busy main...
Last week I was talking with a banker about how to save a deal of his that was spiraling out of control. It seemed the Seller had become less and less responsive over the past several weeks and then, suddenly, threw up a wacky deal term out of nowhere that threatened to kill the deal. The entire deal team was left...
“Finally. At least now I don’t have to go on pretending anymore that it’s really what I wanted to be doing. Now I can finally do what I WANT to do.” That’s what my client Lon said after his business collapsed. I wasn’t surprised that, after the initial shock wore off, what he felt was relief. Pretending...
In many of Charles M. Schulz' Peanuts comic strips, Linus' security blanket is prominently featured. Linus loves his blanket, carries it everywhere, often while sucking his thumb, and is not embarrassed by it. He cannot survive without it and really suffers when it is being washed. However, in...
"I'm burned out," Mitch told me. "Work shouldn't suck this much." "How much SHOULD it suck?" I asked him. I suggested he check out this humorous video about careers and burnout . It would be funnier if you didn't see yourself in it, right now. Children dream about their futures, they imagine things they can do to...
"I want to leave my mark on this world - something that really shows I was here!" Gary tells me. That's not uncommon. The desire to leave our mark, to show we were here - that we mattered - is nearly universal. So, I ask him, "What would be a meaningful marker to you?" For some people, it's having their name on a...
This week, conversations with clients have often veered into their views on the controversy surrounding NFL players "taking a knee" while the national anthem is being played. I'm less concerned whether they think the players should or shouldn't be doing it, or whether they think the President should or shouldn't be...
The callous use of a common phrase in someone else's blog on Tuesday shocked me. The writer used the common acronym "ROI". But he couched it as "Relief on Investment" in describing how to choose a charity to support victims of Tropical Storm Harvey, which has just devastated south Texas. My anger flared. How the...
"What do you do?" a man at the cocktail party asks me, glancing at my name tag. Those four simple words and the answer they elicit could be a doorway into a meaningful conversation. "About what?" I want to reply, but I know that isn't the question he thinks he is asking me. My thoughts were already falling back...
