“I can’t take it anymore!” Ed shouted into the phone when I answered. He was understandably exasperated. This was the third time his client, Walter, had threatened to blow up the deal he’d been working on for months. “He told me he’s not sure he wants to sell the business anymore. Can you believe that? We’re set...
“Where in the world have you been?!” Gerry asked me. “I’ve missed hearing from you and was worried somehow I got dropped off your newsletter list.” Where have I been? The same place we’ve all been – at home! But, I’ve been in another place, too. A more introspective space, trying to make sense of all that is...
I spend my days keeping people and deals from falling apart. Right now, as I watch the coronavirus pandemic march across communities with all of its uncertainty, I’m struck by how similar this dynamic is to what I see playing out in deals every day. It reminds me that one of the best tools to ease that panic is...
There’s a thread you follow. It goes among things that change. But it doesn’t change. People wonder about what you are pursuing. You have to explain about the thread. But it is hard for others to see. While you hold it you can’t get lost. Tragedies happen; people get hurt or die; and you suffer and get...
“Denise, there’s a call on line 1 for you. He wouldn’t give me his name and said ‘you’d know what he was calling about’.” “Can’t you see I have my Do Not Disturb light on?” I replied. “Tell whoever it is I’m busy and I’ll call him back later.” My assistant responded that the caller said he would hold until I was...
INTEGRITY AT WORK … Do Your People Care? No, REALLY, Care? For two days, I’ve been trying to catch a little stray dog in my neighborhood without success. I’ve enlisted neighbors and tried to engage passing motorists to help as this scraggly little brown dog would dart away from me toward the traffic on a busy main...
Last week I was talking with a banker about how to save a deal of his that was spiraling out of control. It seemed the Seller had become less and less responsive over the past several weeks and then, suddenly, threw up a wacky deal term out of nowhere that threatened to kill the deal. The entire deal team was left...
In many of Charles M. Schulz' Peanuts comic strips, Linus' security blanket is prominently featured. Linus loves his blanket, carries it everywhere, often while sucking his thumb, and is not embarrassed by it. He cannot survive without it and really suffers when it is being washed. However, in...
"I'm burned out," Mitch told me. "Work shouldn't suck this much." "How much SHOULD it suck?" I asked him. I suggested he check out this humorous video about careers and burnout . It would be funnier if you didn't see yourself in it, right now. Children dream about their futures, they imagine things they can do to...
"I want to leave my mark on this world - something that really shows I was here!" Gary tells me. That's not uncommon. The desire to leave our mark, to show we were here - that we mattered - is nearly universal. So, I ask him, "What would be a meaningful marker to you?" For some people, it's having their name on a...
